Over the last 10 years, the hotel industry has experienced signficant changes.
The rise of sharing economy services like Airbnb and HomeAway have offered
travelers an alternative to hotel accommodations, and these options have proven
very appealing. At the same time, hotels are beginning to incorporate guest-facing
technology and the use of customer data to improve the guest experience, leading to
both opportunities and risks.
Our client
In 2016, Pereira & Filhos Investimentos purchased the historic Gorgulho Hotel
in the Lido neighborhood of Funchal and began the process of renovation.
It is now Tiles Madeira Hotel, a 4-star hotel that combines the Gorgulho’s
unique facade with an entirely contemporary approach to hospitality.